Terms & Conditions

Website Terms & Conditions

These Terms & Conditions govern the use of the Forge Point Industrial website and the purchase of products through our online shop. By accessing this website or placing an order, you agree to these Terms.

  1. About Us

Forge Point Industrial supplies industrial products including abrasive media, shotblasting consumables, surface preparation products, PPE and supporting accessories.

  1. Website Use

You agree to use this website lawfully and responsibly.

You must not:

  • misuse the website or interfere with its operation;

  • attempt unauthorised access to systems or data;

  • upload malicious code or harmful material;

  • reproduce website content without permission.

  1. Product Information

We make reasonable efforts to ensure product descriptions, specifications, images and pricing are accurate.

However:

  • specifications may change without notice;

  • product images are illustrative where applicable;

  • customers remain responsible for confirming suitability for intended applications.

  1. Orders

Submitting an order does not guarantee acceptance.

Orders become binding only when:

  • payment has been authorised (where applicable); and

  • order confirmation has been issued by Forge Point Industrial.

We reserve the right to refuse or cancel orders where necessary, including pricing errors, stock issues or suspected misuse.

  1. Pricing and Payment

All prices shown are stated in GBP (£).

Unless stated otherwise:

  • prices exclude VAT;

  • delivery charges are calculated separately at checkout.

Payment must be received before goods are dispatched unless alternative terms have been agreed.

  1. Delivery

Delivery times are estimates and are not guaranteed.

Delivery periods may vary depending on:

  • stock availability;

  • supplier lead times;

  • transport conditions.

Risk in goods transfers upon delivery.

  1. Returns and Refunds

Customers should inspect deliveries upon receipt.

For faulty, damaged or incorrect goods, please contact us promptly.

Returns of unused products may be considered subject to:

  • prior approval;

  • goods being returned in acceptable condition;

  • applicable return conditions.

Custom, special-order or non-returnable items may not be eligible for return unless defective.

  1. Cancellation

Orders may only be cancelled before dispatch unless otherwise agreed.

Where cancellation is accepted after processing, charges may apply.

  1. Accounts and Online Access

If account access is available, customers are responsible for:

  • maintaining account security;

  • protecting login details;

  • notifying us of unauthorised use.

  1. Intellectual Property

All website content including branding, text, graphics and materials remains the property of Forge Point Industrial unless stated otherwise.

  1. Limitation of Liability

To the extent permitted by law, Forge Point Industrial shall not be liable for indirect or consequential loss arising from website use or product supply.

Nothing excludes liability where exclusion is prohibited by law.

  1. Privacy and Cookies

Use of this website is also subject to our Privacy Policy and Cookie Policy.

  1. Changes to These Terms

Forge Point Industrial may update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of updated terms.

  1. Contact

Forge Point Industrial

Email: sales@forgepointindustrial.co.uk
Website: www.forgepointindustrial.co.uk